I have a small contract with Sprint. I have been with them for about eight to ten years. Never any problems, bills always payed on time, good service, all parties happy. Last Sunday (August 26, 2007) I decided to replace my old cell phone with a new one. At the sprint store I spoke to a gentleman and explained. I just want to connect a new phone and disconnect my old one under the same contract. I bought a phone, the gentleman programmed it, and I was on my way. I was instructed that it could take up to four hours to become activated. It never... read full review »