My laptop wireless connection stopped working so I took the laptop (still under extended warranty) to the Geek Squad desk at the Broadway Bestbuy store in Tucson. The Geek Squad "agent" indicated that the wireless card was bad and that the laptop would have to be sent out for repair. He said it typically takes less than two weeks for repair. After my computer was logged in, I browsed around the store a little, finding a carrying case I was interested in. Not knowing whether the case would fit my laptop, I went back to the Geek Squad... read full review »