The owner Sean Boucher, agreed to a refund for vinyl flooring but never sent anything and this was in October of '08. We have called and called and all we get is voice mail. Several family members have called and gotten the same thing. Once he knows your phone # if you are having issues with him, he will not call the number back. Recently, we were able to get in touch with him after several attempts and he said that he had mailed a money order for the refund and that has been at least 3 weeks ago it is now Oct. 9, '09. We have... read full review »