I had putted in orders for TransBay 10-Ride Ticket. Because AC Transit decided to remove TransBay tickets with TransLink, I removed my orders starting 8/2009. Somehow that generated a credit to my account which I have no idea to do with that. In September 2009, I submitted order for TransLink e-cash for November 2009. I received email that Order was updated. However, I recevied Commuter Benefits Order was not processed for November 2009 on 10/6/2009. After talking to several people from the customer support, I found out that the reason the... read full review »