USER REVIEWS (not a pleased patient)
Aurora Medical Center South
I had an emergency gallbladder surgery and let me make myself very clear.
This complaint is for the billing and codec people only.
I went into the hospital by car. My husband brought me and I did not take any i.d. with me. We told the people that were admitting me to the hospital that the bill is in my name. I am under my husband for insurance and so my insurance ends with a different number. I am a female and he is a male.
The hospital had to call our insurance company to get approval and because it was an emergency, it wa... read full review »
General Surgical Emergency SVC, PC
I had an emergency gallbladder removal on May 8, 2009. The doctor was fine, but his billing department is ridiculous.
My surgery was pre-approved by my insurance company. However, the hospital put the information under my husband. Who is a male and I am a female. I do not understand how the mistake could have been made. The doctor is a non-network and therefore is not contracted for a "special rate", this means that my insurance has to pay the full amount.
What is my problem? Heather at the billing office is very rude and... read full review »
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