I and one of my close friends both worked for this company. I have seen everything they do, from the sales side, to customer service, to the collections and technical part of it. There are a lot of good people who are just trying to do their jobs there. Sadly I have seen many a customer service or collections person trying to get a contract nulled or money refunded that was owed them, only to have their supervisor tell them that they aren't allowed. I know of a 16 year old who signed her mothers name, because a rep told her it wa... read full review »