I have been with Suntrust (Third National) since 1952. A few years ago we found they type of account we had was obsolete. For over 2 years they continued to take out the $13 dollars a month maintenance fee never telling us. They said that some want to continue the fee. Well not us. Recently we made a deposit and the next day it did not show up in the account. They deposited our check in someone else's account. We called about it and expected they would get back to us and let us know something. After a few hours I called wanting to know... read full review »

BEWARE!!! The address 17150 Margay, Carson CA is the address of a lot of different companies who all do their business out of the country. The Philippines the most. The phone number is a call center which puts you on hold and never comes back to you. I called in to purchase some care parts for a Focus 2007. Before I gave them the card info I asked the delivery time. She told me between 4-7 days and maybe sooner. That was great since we needed them by the 25 Nov. The next day I had a call stating they were having a problem with my card. When I... read full review »

We have a credit card with this company under the Kroger 1 2 3 program. After they added the interest last month it pushed the amount over by 79 cents. They added a service fee of $39. We wrote a letter to them to tell them how tacky they were. They called us and said they would remove the $39.00. They are talking to a senior of 79 years. I have not had any problem with any of my cards so when they told me they were going to remove it I just deducted it from my payment. They did not let me know not to do that. I do not understand a lot of... read full review »