Vet sold me the Banfield Wellness Plan to defray the costs of a biopsy of a mass on cat's chest so I paid for one year in advance. When cat was taken in for biopsy I was called later in the morning and informed that mass had mysteriously disappeared but they went ahead and put the cat under and cleaned his teeth anyway. I was a little put out about spending the extra money due a misdiagnosis but I accepted it. I recently took my cat in for a routine exam covered under the Wellness Plan. The receptionist said " it must be cat day... read full review »