I made a transaction with Goldfellow but NOT via mail I went to the location in Weston in South Florida.The service was very profesional, they had a security guard onsite . The attendant tested the jewelry she explained to me what she was doing and then showed me a chart they had printed that day from the web saying the value of gold at that moment, then she told me what they would be giving me for the jewelry and aked if I wanted to do the transcation. Good experience. read full review »