My name is Carolyn Schaufele My case number is:8030590654 I called HP Customer Services yesterday and spoke with Florance. She was not very polite. She had a bad attitude and could careless about the problem I was having getting the defective card replaced in my computer. I told her that I wanted my computer fixed, because they sold the computer to me with a defective card in it, she was not very nice. I was told that the warranty had expired on September 1, 2009. I have been trying for two months to get answers about how... read full review »