I don't know how this company has stayed in business so long! Their phone service sucks but there customer service is even worse! I got my daughter a Metro PCS phone for christmas last year and got her the "everything service" first of all they never told me they CHARGE YOU TO PAY YOUR BILL!!! Three dollars a month just to pay your bill!! On top of that she is only able to text about 50% of the time and can hardly ever get on the web. Her phone burned out last week...it actually started smoking while she was charging it so I took... read full review »