On arrival in Fontainebleau, France in June we proceeded to the Europcar office to collect our vehicle. This had been arranged via an internet booking direct with Europcar. The booking confirmation clearly stated that the car would be available at 3pm on the Saturday and also listed the opening hours of the office, which included 12h01-14h59. Unable to collect the vehicle we began making phone calls to Europcar. Their suggestion was that we return to Paris to collect one at the airport there (no way!). They said they could not take... read full review »