When I signed up for Vonage phone service I spoke with one of their customer service reps over the phone who assured me that I would not be locked into a contract and that I could cancel my service anytime without penalties. Today I spoke with Felipe Salazar and I explain to him I want to cancel and... Big Surprise... Over 110 $ penalties will be required to cancel this contract!!! I made it clear that I did not want to be locked into any contract should I decide Vonage was not for me and wanted to opted out later. Again, phone companie... read full review »