I PURCHASED 4 CELL PHONES THAT ACCORDING TO THEIR WEBSITE WERE NEW AND HAD A 100% SATISFACTION GUARANTEE. I DID GET THE PHONES AND 2 OF THEM DID WORK. THE OTHER 2 DIDN'T. WHEN I FILED A COMPLAINT ON THEIR WEBSITE WITH MY EMAIL ADDRESS I GOT NOTHING. AS IT TURNS OUT THEY DON'T EMAIL A RESPONSE YOU HAVE TO CHECK BACK ON THEIR WEBSITE AND LOG IN. THEIR RESPONSE "WE HAVE A 3 DAY RETURN POLICY" I AM DISPUTING IT WITH MY CREDIT CARD COMPANY BECAUSE THE PHONES WERE USED NOT NEW. I WOULDN'T TAKE A CHANCE WITH THESE GUYS. read full review »