USER REVIEWS (kcressell)

4 reviews

Florida Van Lines

Kim Cressell October 17, 2009

In July, we relocated from Florida to Georgia, and hired Florida Van Lines to perform our residential move. What a tremendous mistake. Actually, there are few words to describe the magnitude of this mistake. Our pickup date was 7/7 and the delivery date in Atlanta was 7/16 (not by our choice). This move was a totally unsatisfactory experience for us for many reasons. The key occurrences and issues were as follows: 1. Our 7, 000-lb. move took more than 12 hours to move with three movers. At the end of the move, it began to rain and... read full review »

Filled under: Services Location: United States

138 reviews

A&E Factory Service

Kim Cressell October 17, 2009

This company has the WORST customer service I have ever seen. Our downdraft Jenn-Air gas range has been sitting in the middle of our kitchen for weeks now, pulled out by the tech. We have seen 4 different techs, each worse than the prior, with no idea to fix it. We have boxes and boxes of repair parts also sitting in our kitchen, though each time someone comes out, they say we have the wrong parts. They had us break our tile to move the range forward to get a serial number, only to find out the serial number can be found on the front of the... read full review »

Filled under: Home & Garden Location: United States