when i scheduled my appointment i told the person my dryer was not drying my clothes, and i needed service asap. i was told it would be serviced in 2 days.I chose the early am slot . he would be here at 10. at noon i called and was told he ran into a problem at his first call, he would be here at 1. at 4pm i get the call from the tech to tell me he's comming from 20 miles awayand that there was a $75.00 charge for fuel and it was after 4.i told him to keep driving! I took a day off from work for this! Never again will i buy a kenmore... read full review »