After trying the Walkfit insoles and determining they weren't acceptable, I followed the return instructions for my "100 percent guaranteed refund". After waiting for months, I called the company and they said they never received the return package. I mailed it just as instructed and I have no way to prove they received it or not. It's a bogus company-I wish I would have read the complaintsboard before ever ordering! They give you a free gift of foot lotion that looks full size in the picture but when you get it it's tiny. Don't buy from this company! read full review »