March 2009 my husband and I applied for a home loan moidication under President Obama Plan. Weeks and months went by we hear anything and when we called we were put on hold for more than 30 minutes every time. I decided to hang up and I called again the customer service was very rude with very heavy accent and asked me why I had called and I told hime I would like to know if your received my packets and faxes and he didn't say anything and put me on hold again. about three months later we received letters after letters stated that they... read full review »