I order 6 mintures one to be shipped your every month for months, the only way I recevied them is to email them. Read for yourself Dear Madam, Your first shipment of the mini of the month was mailed out on this morning 6/9/09 through the US Postal Service Your June mini of the month USPS tracking information confirming delivery of this small order on 7/25/09. We would ask that you speak with your neighbors and/or your local postal carrier since we did ship it with tracking and need to know who is holding your package. We appreciate your help in this matter. read full review »