2006 Ford Taurus taken for exhaust noise. Daughter in law was told it was the catalytic converter and would cost $750.00 to repair. Daughter in law called Dan, Father in law for advice, during phone conversation, catalytic converter cut off vehicle, without authorization, making it impossible for the car to be driven anywhere else for repair . Converters are covered under warranty for 10 years but only by dealers not muffler shops, which they know. Basically, Dan had to argue with Monro Personell not to continue with work & arranged to... read full review »