I phoned 1st Access when my boiler stopped working, The engineer arrived at my apartment and after a deliberated 40 minutes I was told "the elements had gone" and I need to replace them, but the engineer "rewired them" so I can have hot water for tonight. I asked how much it would cost to replace the elements and he told me he could offer a "special rate" of GBP 600. I had to pay GBP 126 for his "rewiring" fix too. I didn't feel comfortable with the engineer based on his mannerisms and how he conducted... read full review »