I called First National Associates for replacing a kitchen taps. I was given a quote of 45 pounds per half hour. When the plumber came, he took 2 hours to replace the taps, and give me a bill of 385 at the rate of 75 pounds per half hour! I searched the web and found the normal charge in london is around 40 pounds per half hour. They were dishonest to me, charged me twice as much as the normal price. I called other plumbers, the average quota for the whole job is just around 100 pounds. I felt totally being ripped off. I will go... read full review »