I purchased a Simmons mattress in May 2008 from Ortho Mattress Co. After approximately 1 year the mattress, which cost over $1000, began to sag in several areas. It is like sleeping in a valley. You can't get comfortable sleeping on the mattress unless you position yourself in the area where the mattress sags. I called to complain to Ortho. I filled out the required forms and sent in a fee of $58.00. Ortho sent out an "unbiased, objective" outside company to inspect the mattress. The inspection company determined that the mattre... read full review »