The letter I wrote explains it all... After waiting almost six months to receive my initial rebate, I was extremely disappointed that the monitor I purchased became defective after just 10 months of normal use. I further want to share my dissatisfaction with your company and your repair department. On July 3, 2008, I was instructed by you, via email, to return my broken monitor to you for free warranty repair with a promise that you would return the repaired monitor to me within 6 to 8 weeks. Someone named â��Wangâ��... read full review »