My parents are foreigners of the US and I have been translating for them for years. We have had Shelter insurance for so many years that we lost count. Our agent Ken Sellner of Urbandale Iowa has been great, he has helped us with a lot of things. In the mean time Johnston had a really bad case of hail a few months ago and the adjuster came out and looked at our roof and siding and told us to just patch it up, he gave us like a $1600 dollar check to do that, and my parents told him on the spot that the adjuster Chris was discriminating and that... read full review »