It all started in Dec. 08 when I recieved a disconnect notice for a total of $565. My avg utility bill is < $150/mnth. After waiting 45 min, the CSR told me that my bill for the month was about $180 and the rest was added on because of Hurricane Gustav. It appears that during the storm, they weren't able to read my meter and were now charging me for the difference since they underestimated my use. After informing me that there was no way I could break the payments up, i reluctantly paid $565 out of the last $1000 I had. I broke my... read full review »