I ordered some medicine for my old dog, as I have done before through this company, and in the time that the product was allegedly delivered he had to be put to sleep. I wrote and asked if I could return as they specify 100% guarantee on returns "no questions" asked and money back guarantee and they responded that I could send them back. In the meantime the products have not arrived and despite three emails and two phone calls I have heard nothing since. read full review »