attn:Jarvis, Hello my nae is Mr.Wright. I did not know i was being billed twice to my account also, I was not aware that the seven day trail was starting the day i purchased the cd. I never received the cd which i thought i was receiving in two days. Also the billing cycle(7 day trial) and customer service operation days do not coinside. I called on the 7th day (business days) and found out i was billed twice. Why would i pay for something twice when i have questions and was not able to contact customer service... read full review »