I purchased a metro cellular phone on 10/01/09, i also purchasd the blue tooth value pack after opening it i realized that the value pack was not compatable with the cell phone, i have spent several days on the telephone with the customer service 1888 863 8768 telephone number that the employess # 1 saying in there scripted is that "i am sorry" nothing gets taken care of other then them using the hold button to convience you to hang up or like tonight i got transfered to the spanish line when i asked to speak to a supervisor. i just... read full review »