Normally, I do not write complaints to be posted to the world… but my recent experiences with Verizon changed all that. This is the best example of poor customer service I have ever seen – and I work as a Communications Manager in an internet company that prides itself on customer service. I have been a Verizon customer for coming up 13 years (from GTE to Verizon in 2000) – I chose them because they appeared the best option in a small sea of options. I then convinced my friends (because they have this great deal on... read full review »