I sent my Dell computer in 10/1/2009 for technical support with my warranty (the shell was broken at hinge). Today is 10/24/2009, still have not received my computer. They sent my computer to my old apartment address, even though I told them I moved and gave them my new address - which is where they sent the box that I shipped the computer in. I have called more times than I can count, I think at least 15, been on the phone for hours - one day I was on for 2.5 trying to get some answers. I received a call today that they wanted to exchange my... read full review »