I ordered one of these and, from what I could tell, what was sent to me was a plastic shell with no working parts inside. I sent it back and put a stop payment on my credit card. They have refused to send me alternate items that they have on their website as replacements that total less than the cost of the original item. They have refused to respond to me in writing - I have sent multiple letters and emails. They keep calling me and I don't trust them, so I am refusing to speak with them. I want whatever they say to be in... read full review »