Please see my chat with their rep. It never worked and I was never able to get any assistance other than nothing. You are now chatting with 'Ghen' Ghen: Hi there Ghen: Unfortunately, you are beyond our 5 day refund period. As customer service is our number one priority, however, we would like to do whatever we can to resolve your problem and ensure that you are happy with choosing WebWatcher. Ghen: http://www.webwatchernow.com/Refundpolicy.html Mark or Bo Stahl: That is not right since I have chatted over 6... read full review »