This isn't the first time I've had trouble with Bath Fitters in Burlington, Vermont. The last time they incorrectly installed the drain, tried in every way to avoid redoing it, then finally agreed to pay whatever plumber I hired to do it right. They also left a piece of molding unglued. The product itself is pretty good, if over-priced.(About $3, 000 for the basic model with a corner shelf - four years ago) This time, however, the request was really simple. I called Burlington to find out what kind of screw driver I needed to... read full review »