I ordered a dresser and when it arrived one of the drawers was dented. The whole dresser had to be replaced as per your policy. When I scheduled the replacement piece I requested the last possible since my Wife and I work full time jobs. The day before I received a e-mail stating that the delivery would be between 9am and 11:30 am. This does not seem like the last delivery time possible. When I called customer service about this I was told that they could not change the time and I could schedule another day but there was no guarantee that the... read full review »