I was pulling my hairs out when my R340 displayed the message "parts reaching end of service life, see manual". As I know these printers are not made to be "servicable", and I am not ready to pay another hundred pounds for a new printer, I was devastated. Thanks to this service program, it took away the warning message and I can continue using my R340 with the CISS. Phew!! Please note that you DO need to redirect the waste ink or replace the waste ink pads or you may risk dealing with an over-spilled printer. A wise investment into this program. Thank you. Perfect work. read full review »