Used them twice for two different names. First search came up with name only no address or phone number. Second name came up with four addresses and phone numbers, all were out of date at least six years. Here is their response when I requested a refund: Most of the products on the Site come with a limited guarantee. This means that if your search does not return any results, we will provide you with another search, at no additional cost to you. The service is provided "as is." You are paying for us to conduct a search on your... read full review »