I got a letter stating that our request of automatic payment on our vehicle loan was processed. It also stated the name of a credit union we never heard of, in which it is going to be taken from. First of all, this request was never made by us. Second, we have never heard of this credit union. Also, the rep told me she could not fix this mistake today because we have a payment due soon. She said she is going to be off Thursday, so she cannot fix it till Friday. Someone else should fix this mistake then. read full review »