The following is a copy of an e-mail that I have sent to Tuffy Auto Repair on Tamiami Trail in Port Charlotte on 01/20/09, with no response. I also called their Customer Service line and have yet to be offered any type of resolution other than paying for the full repair and damage by the repair shop; ~~~~~~~~~~~~ I have my Dodge truck in your Port Charlotte store for a tune up. One of your mechanics broke off a spark plug in the engine. Your manager called and said that this is somehow my responsibility to the tune of $1100. I did... read full review »