"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (AnnSL)

JC Penney
Ann SwannLembke November 5, 2009
We moved in 7/2008 and I updated my address with JCP. I have mailing sent from them with a terms change from 3/2009. In 7/2009, there was a fradulent charge on my account but I never knew becasue they sent the statement to the old address - a year after I had changed it. I finally got a bill to my current address in 10/2009 with over $100 in late charges attached. They claim I only changed my address earlier in 10/2009 and have no explanation for the 3/2009 mailing. They know they are 100% wrong becasue they reversed all charges, but... read full review »
Filled under: Other Location: United States

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