We used IK Home Improvement in 2024 to update the layout and redo the finish on our basement. When shopping around for quotes, interacting with contractors felt like pulling teeth. Half the companies I reached out to never responded, of those that did respond, some ghosted after the first interaction, of those that continued, some needed following up with to actually schedule a consultation, of those I consulted with, half were late or asked for a ridiculous number of reschedules, some required following up with to get a quote, and some... read full review »