You cannot trust anything this company says. Here is a sample of the lies they tell you: Lie 1. A technician will be there between 8-12 (this happened 3 times and he was never there even by 3 PM) Lie 2. A technician will be there between 4:30-7 (this was said and then at 8 PM, after spending hours I was told the assignment had been cancelled hours before and that noone would be coming) Lie 3. The people at the service center (the 800 number) cannot call the technician dispatcher (many people told me this, and then all the sudden on my... read full review »