In the past, we were good loyal Sears customers but that is over forever. We will never again shop at Sears for anything after this episode. When we moved into our new house, we purchaased a top of the line Kenmore elite refrigerator. After 5 years (beyond all warantees of course), a small plastic component in the refrigerator broke which is the first thing that irrritated us since we have had refrigerators in the past that lasted 25 years with no problems. Called the Sears service dept and they said it would cost $300 to fix -the second... read full review »