I hired New Penn through an intermediary freight shipping agent called Freightquote.com to ship goods I sold to customers through my website. They badly damaged the 1st shipment. I submitted a damage claim. Just after I did so, New Penn reweighed the next shipment, already in their possession at that time, for nearly 3 times more than it actually weighed, causing me a bill 3 times higher than the original quote. I pack all of my items myself, and I have shipped this type of item many times over the years. I know the weight was correct on... read full review »