I agree Ethan Allen has NO customer service. the Pmandeville email address comes back as undeliverable. What a joke!! I have spent a great deal of time trying to get a simple question answered... when will the furniture i ordered 3 months ago be delivered? Like other reviewers i would like to be able to shop at this store, but with this long legacy of atrocious if not comical customer service, i am not so sure that will be possible. WSJ newspaper is reporting today that the company is being downgraded because of poor performance. This is not surprising news. read full review »