I never complain about anything on the internet. But this incident is so bad I would not wish it on my worst enemy. Our 2004 Subaru has always been in perfect condition, never gave us any trouble. We've always done regular maintenance on it and pampered the car. In December 2007, all I went into EZ lube for was an oil change. But in addition to the oil change, they suggested that I replace the power steering belts. And they showed me how there's a crack in mine. So I thought that sounds reasonable, and approved the... read full review »