As I sit here after 6 days in a period of a month and each day taking more then 7 hours of my time. I finally canceled T mobile and feeling like I've just wasted five years of my time with a horrid company. Their customer service is like dealing with untrained monkey(s) looking for a already peeled banana. I tried to upgrade our family phone plan and we got a really nice lady named Sarah and then one called Wendy. They both blew nice 'fairy dust' of BS saying 'they would do a monthly plan to pay off the phones' of... read full review »