I purchased a pair of shoes from Zappos.com. for an upcoming trip to Europe. I had a pair of shoes form the same manufacturer for years and loved them. I tried the new pair around the house several times and decided to keep them. After 3 different days of wearing them on the trip, the padded, totally attached insoles started wrinkling and caused bruising and blisters. I hauled them around in luggage the rest of the trip to return them when I returned home. After returning them with NO acknowledgment from Zappos, I called them. They... read full review »