Mr. Rahimi, I understand that you are the Regional Director of Operations. Please see my letter below dated a week ago to Ms. Pam Graybeal of Guest Services and the manager of the hotel which we stayed at, both of whom have NOT responded regarding our recent stay and what we encountered during our stay. I have attached photos for your review as well. I would appreciate a response from your organization. Thank you in advance. Pam and Michaela, Looking for a response on the letter below...or shall I move thi... read full review »