They changed a fixed apr they had on a balance transfer they did... I mentioned to them that, I did not receive the change of terms in the mail, they increased my rate from fixed apr from 6.99 to 12.44%. No late payments, nothing like that, so I talked to a Manager today Gail, and told her that I would like to increase my payment instead of paying more interest, they told me that there is nothing they can work out. So closed my account today and will no longer be banking with them. Anyone thinking about using their fixed APR prmotions!! Please be aware!! read full review »